Privacy policy

This privacy policy explains how Wopiqe handles personal data submitted through the request form on this website. It applies to every page of wopiqe.com and takes effect from 2026. The policy is written in plain language and follows the Polish Personal Data Protection Act and the GDPR (RODO).

Contents

1. Who is responsible for your data
2. What data we collect
3. Why we use it and on what basis
4. How long we keep your data
5. The form delivery service
6. Cookies
7. Your rights
8. How to contact us

1. Who is responsible for your data

The data controller for this website is the owner of Wopiqe. The controller decides why and how your data is processed. If you ask a question in writing, the reply states the controller's full identification details before any data is used.

2. What data we collect

The only personal data we collect is what you type into the request form on the request page. This typically includes your name, phone number or e-mail address, and the description of the plumbing issue, such as a leak, a blocked drain or a failed pipe.

We do not collect any other data through this website. There are no accounts, no analytics and no advertising trackers on these pages.

3. Why we use it and on what basis

We use your data only to respond to your request and to arrange a visit if you ask for one. The legal basis is taking steps at your request before a possible contract, and, where a visit takes place, performing that contract.

We never sell your data and never use it for marketing lists. Data is not transferred to any third party for their own purposes.

4. How long we keep your data

We keep form requests only as long as needed to handle them and to meet any legal obligations that may arise from a visit. After that, requests are deleted. If you ask us to delete your request earlier, we do so.

5. The form delivery service

When you press the send button, your browser passes the form directly to FormSubmit, a form delivery service that forwards the message to the controller's inbox. FormSubmit acts as a processor and handles the data only on the controller's instructions. Technical details of the service are described in the terms of service.

6. Cookies

This website does not use analytics, advertising or profiling cookies. Only technically necessary browser storage may be created by your own browser when you use the menu or the form. Because there are no tracking cookies, there is no consent banner on this site.

7. Your rights

Under the GDPR you have the right to access your data, to have it corrected or erased, to limit its processing, to object to it and to receive a copy of it in a portable format. You may also lodge a complaint with the President of the Personal Data Protection Office (Prezes UODO) in Poland.

To use any of these rights, send a request through the form on this website. We answer in writing without undue delay.

8. How to contact us

The simplest way to reach the controller is the request form. Describe your plumbing question — an emergency leak, a blocked drain or a planned pipe repair — and your message reaches the person responsible for this local plumbing service directly.